EPM Projects (ABN 25 107 371 021) and its related and associated bodies corporate (us, we, our) will protect your (you, your) personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) as described in this privacy policy (Privacy Policy).  This Privacy Policy applies to the collection, storage, use and disclosure by us of your personal information.  By accessing this site www.infopoint.com.au (Site) you accept the terms of this Privacy Policy.  This Privacy Policy applies to information provided to us whether via this Site or any other means and demonstrates how we will comply with the Australian Privacy Principles under the Privacy Act.

Although we will comply with this Privacy Policy in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the Site and the parent or guardian will be responsible for appropriately supervising the person’s use of the Site.

If you have any further questions or if you wish to receive more information on our information practices and Privacy Policy, please contact our Privacy Officer at  , Level 13, 67 Albert Avenue, Chatswood NSW 2067.

1.  COLLECTING PERSONAL INFORMATION

The types of personal information we collect include contact details such as name, email, phone and mailing address. If it is reasonable and practical to do so, we will collect personal information directly from you. This will include contact details and other information relevant to providing services to you or responding to your request or application. This may take place in a number of ways, such as email, use of a “contact us” form, receipt of applications and attending functions.

We may also collect personal information from third parties such as your representatives or publicly available sources of information. All personal information that we or our related bodies corporate collect, is reasonably necessary for the purposes relating to providing our services to you or responding to your request or application. Those purposes include:

  • to enhance your use of the Site
  • to improve the Site
  • to allow the functions and services offered on the Site to be provided to you
  • to respond to your request or employment application.

If someone other than you provides us with personal information about you that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you, as soon as practicable.  This notice will be given unless to do so would be in breach of an obligation of confidence.  If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.

We will not generally collect any sensitive information from you, revealing your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability. Exceptions to this include:

  • where you have given express consent to us to do so and the information is reasonably necessary for us to carry out our functions or activities or to consider your request or application;
  • the use of this information is required or authorised under Australian law or a court or tribunal order; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

We will not collect personal information unless the information is reasonably necessary for or directly related to one, or more of our functions or activities.  If we are unable to collect personal information we reasonably require, we may not be able to do business with you or the organisation with which you are connected or to consider your request or application.

2. COOKIES

When you visit the Site the server may attach a “cookie” to your computer’s memory.  A “cookie” assists us to store information on how visitors to the Site use it and the pages that may be of most interest.  This information may be used to provide users of your computer with information that we think may interest the users of your computer.

If we hold other personal information about you, we may be able to link that personal information to cookie information.  If cookie information is linked with personal information we hold about you as set out above, this cookie information becomes personal information and will be treated in the same manner as the personal information to which it has been linked.  If you choose, you should be able to configure your computer so that it disables “cookies” or does not accept them.

3. USE AND DISCLOSURE OF INFORMATION

We may use personal information about you for the primary purpose that you supplied it to us, and for any other purpose for which you would reasonably expect us to use that information.  Where we have collected your personal information for the purpose of providing you with our services we may also send you information about new developments, products, services and special offers by post, telephone or any form of electronic communication. We may use any email address or other personal information you provide to us at any time for this purpose.

We will not disclose information that personally identifies you to any third party other than as set out in this Privacy Policy. We will disclose your personal information provided in relation to the acquisition of services from us to our supporters, Westpac and the law firm Johnson Winter & Slattery (Our Supporters), for their purposes of offering related services to you. In order to deliver the services that we provide to you, we may also disclose your personal information to other organisations in Australia, in relation to providing our services to you. We take reasonable steps to ensure that these organisations are bound by privacy obligations in relation to the protection of your personal information.

We may provide certain information about you including your personal information to our related bodies corporate.

In the event of a security incident involving unauthorised access, use or disclosure of personal information where a third party with whom we share personal information is involved, we will seek to work cooperatively with them to protect the personal information we have shared with.

4. DIRECT MARKETING

We may use personal information about you for the primary purpose of providing you with our services, and for other purposes for which you would reasonably expect us to use that information. This includes EPM Projects and Our Supporters sending you information about new developments, products, services and special offers by post, telephone or any form of electronic communication. You authorise us and Our Supporters to use any email address or other contact information you provide to us at any time for this purpose.

You can, at any time, opt out of receiving marketing material by contacting Us. You agree and acknowledge that even if you opt out of receiving marketing material, we will still send you essential information that we are legally required to send you relating to the services we provide. Once you opt out of receiving marketing material from us, you agree and acknowledge that this removal from our distribution lists may take several business days after the date of you request to be removed.

5. ACCURACY OF YOUR INFORMATION

We take all reasonable steps to ensure that your personal information held by us is accurate, up-to-date, complete, relevant and not misleading.  If you believe that any of your personal information is not accurate, up-to-date, complete, relevant and not misleading, please contact us (see below) and we will take all reasonable steps to correct it within a reasonable time.

6. THIRD PARTIES AND YOUR INFORMATION

We will only collect, store, use or disclose personal information as set out in this Privacy Policy unless we are required by law to protect our rights or property (or those of any third party), or to avoid injury to any person.

Although the Site may link directly to websites operated by third parties (Linked Sites), you acknowledge that Linked Sites are not operated by us.  We encourage you to always read the applicable privacy Policy of any Linked Site on entering the Linked Site.  We are not responsible for the content or practices of the Linked Sites nor their privacy policies regarding the collection, storage, use and disclosure of your personal information.

7. YOUR CONSENT

By your use of the Site you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Act.

8. STORAGE AND SECURITY

We will use all reasonable endeavours to keep your personal information in a secure environment, however, this security cannot be guaranteed. Data is stored fully encrypted on disk, and every effort made to send and receive data in a fully encrypted form. Redundant data copies are stored in multiple geographically isolated locations within Australia. These security measures are designed to protect your personal information from unauthorised access, loss or misuse.  If you reasonably believe that there has been unauthorised use or disclosure of your personal information please contact us (see below).

If we no longer need your personal information, unless we are required under Australian law or a court or tribunal order to retain it, we will take reasonable steps to destroy or de-identify your personal information, in accordance with our document and information retention policy.

Notwithstanding the reasonable steps taken to keep information secure, breaches may occur.  In the event of a security incident we have in place procedures to promptly investigate the incident and determine if there has been a data breach involving personal information, and if so, to assess if it is a breach that would require notification.  If it is, we will notify affected parties in accordance with Privacy Act requirements.

9. VARIATION AND CONSENT TO VARIATION

We may vary the terms of this Privacy Policy at any time.  You should check this Privacy Policy regularly so that you are aware of any variations made to this Privacy Policy.  You will be deemed to have consented to such variations by your continued use of the Site following such changes being made.

10. ACCESS TO INFORMATION WE HOLD ABOUT YOU

If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time and, where reasonable and practicable, give access to the information in the manner you request.  This will be subject to any exemptions allowed under the Privacy Act. You may request this information by writing to:

Privacy Officer, EPM Projects
Level 13, 67 Albert Avenue, Chatswood NSW 2067

or sending an email to us at 

We may charge a reasonable fee for providing that information.

When contacting us you have the option to either not identify yourself or to use a pseudonym.  However, this will not apply if it is impracticable for us to communicate with you that way or we are required or authorised under Australian law (or a court or tribunal order) to only deal with individuals who have identified themselves.

If you have any questions, comments or complaints about how we handle your personal information, please contact us at .

We will consider and respond to any complaint notified to us within a reasonable time.

In case of dissatisfaction with a response from us you may decide to contact the Australian Information Commissioner:

Office of the Australian Information Commissioner
SYDNEY NSW 2001
Telephone: 1300 363 992
Email: